User Agreement

(as amended on 09.02.2024)

This Agreement is concluded between Arcanlife - Plus One Hospitality Group Limited Liability Company (hereinafter referred to as the Administrator) and any person who, after accepting the terms of this Agreement, becomes a user of the websites located on the Internet at the address: https://www.arcanlife.com/ (hereinafter referred to as the Websites), hereinafter referred to as the "User", together throughout the Agreement referred to as the "Parties", and individually as a "Party". Plus One Hospitality Group LLC addresses this public offer to any person wishing to use the Websites. This Agreement, concluded by accepting this offer, does not require bilateral signature and is valid in electronic form.

In the Agreement, unless otherwise expressly provided in the text of the Agreement, the following words and expressions shall have the meanings specified below:  

Sites – a set of software and hardware for computers that provide for the publication for general viewing of information and data united by a common purpose, by means of technical means used for communication between computers on the Internet. The Sites are located on the Internet at the following address: https://www.arcanlife.com

Administrator/Owner of the Sites (hereinafter referred to as the "Company") – Limited Liability Company "Plus One Hospitality Group LLC .

User – a legally capable individual who has joined this Agreement in his/her own interest, who has access to the Sites via the Internet and uses the Sites.

Site Services (Services) – programs posted on the Sites that provide the User with the opportunity to use the services of the Owner of the Sites and/or Services.

Site Content – ​​all objects posted on the Sites, including design elements, text, graphic images, illustrations, trademarks, videos, scripts, programs, music, sounds and other objects and their selections.

Use – any reproduction, distribution, communication to the public, broadcast, cable transmission, import, rental, public performance and other use of the Content and Services of the Sites, which is regulated by the norms of the current legislation of the US.

The Administrator provides the User with services for providing access to the Content, services of the Sites, while a mandatory condition for the provision of services in accordance with this Agreement is the acceptance, compliance by the User and application to the relations of the Parties of the requirements and provisions defined by this Agreement. 

User's use of the Sites within the limits of its functional capabilities, including:   - Viewing information posted on the Sites;   - Sending notifications and messages to the Administrator using the Sites; - Concluding transactions with the Administrator, fulfillment and termination of contracts with the Administrator; - using the Sites in any other way is the User's acceptance of the terms and conditions set forth in this Agreement . 

By using the Sites, the User thereby confirms that he/she: - Has read the terms and conditions of this Agreement in full; - Accepts all the terms of this Agreement in full and unconditionally, undertakes to comply with them or stop using the Sites if the User does not agree with the terms of the Agreement. This Agreement covers all existing (actually functioning) services (services) of the Sites at the moment, as well as any subsequent modifications and additional services (services) of the Sites that appear in the future. 

The Site Administrator has the right to change and update the Content and Services of the Sites without notifying the User, introduce any restrictions regarding the use of the Sites, restrict access to information posted on the Sites, including taking into account age restrictions stipulated by the legislation of the US (age marking).

The Administrator has the right to:  

Manage statistical information related to the operation of the Sites. 

Change the rules for using the Sites, as well as change the content of these Sites. Changes come into force from the moment the new version of the Agreement is published on the Sites.

Restrict access to the Sites if the User violates the terms of this Agreement. 

Send the User information about the development of the Sites and its services, conducting surveys on the quality of the Sites, and providing requests for other information. 

The User has the right to: Access the Sites around the clock, except for the time of maintenance. 

Use all services available on the Sites, as well as purchase any services offered on the Sites. 

Ask any questions related to the services of Internet resources using the details found on the Sites. 

Use the Sites solely for the purposes and in the manner stipulated by the Agreement and not prohibited by the legislation of the US. 

The User of the Sites undertakes to: Fully familiarize themselves with the terms of this Agreement before using it.

Not to transfer information about other Users obtained through the Sites to third parties. 

Not to register as a User on behalf of or instead of another.   

Not to use software or perform actions aimed at disrupting the normal functioning of the Sites and their services or personal pages of Users, not to upload, store, publish, distribute or provide access to or otherwise use viruses, Trojans and other malicious programs; not to use automated scripts (programs) for collecting information on the Sites and (or) interacting with the Site and its services without the special permission of the Administrator. 

Not to distribute any confidential information about individuals or legal entities protected by the legislation of the US using the Sites. 

Avoid any actions that may result in a violation of the confidentiality of information protected by the legislation of the US.   

Not to use the Sites to distribute advertising information, except with the consent of the Administrator. The 

User is prohibited from:   

Using any devices, programs, procedures, algorithms and methods, automatic devices or equivalent manual processes to access, acquire, copy or track the content of the Sites. 

Disrupting the proper functioning of the Sites. 

By any means bypassing the navigation structure of the Sites to obtain or attempt to obtain any information, documents or materials by any means that are not specifically provided by the services of this Site. 

Unauthorized access to the functions of the Sites, any other systems or networks related to this Site, as well as to any services offered on the Sites. 

Accessing any services in any way other than through the interface provided by the Administrator, except in cases where such actions have been expressly permitted to the User in accordance with a separate agreement with the Administrator. 

The User agrees that by accessing the Sites and using their content, he: Expresses his unconditional consent to all the terms of this Agreement and undertakes to comply with them or stop using the Sites. 

In order to implement this Agreement, Users grant the Owner of the Sites permission to use, store, process and distribute personal data in the manner and to the extent necessary to fulfill the terms of this Agreement. 

The procedure for using, storing, processing and distributing personal data of Users is posted on the Sites.

The Content of the Sites is protected by copyright, trademark law, and other rights related to intellectual property and unfair competition law.   

The Sites and the Content included in the Sites are owned and managed by the Administrator.   

The Administrator has the right to make changes to the list of services offered on the Sites and/or their prices at any time without notifying the User. 

Changes come into force from the moment they are published on the Sites.   

The Privacy Policy posted on the Sites governs in the relevant part and extends its effect to the User's use of the Sites.

The Administrator shall make every possible effort to ensure the normal operation of the Sites, but shall not be liable for failure to fulfill or improper fulfillment of obligations under the Agreement, as well as possible losses that may arise, including but not limited to, as a result of: – illegal actions of Users aimed at violating information security or the normal functioning of the Sites; – failures in the operation of the Sites caused by errors in the code, computer viruses and other extraneous fragments of code in the Site software, deletion of files, changes in functions; – absence (inability to establish, termination, etc.) of Internet connections between the User's server and the server of the Sites, delays in data transfer; – implementation by state and municipal authorities, as well as other organizations of measures within the framework of the Operational Investigative Measures System; - establishment of state regulation (or regulation by other organizations) of the economic activities of commercial organizations on the Internet and/or establishment by the said entities of one-time restrictions that make it difficult or impossible to fulfill the Agreement; - other cases related to the actions (inaction) of Users and/or other entities aimed at worsening the general situation with the use of the Internet and/or computer equipment that existed at the time of the conclusion of the Agreement, as well as any other actions directed at the Sites and third parties. 

The Administrator has the right to carry out preventive work in the software and hardware complex of the Sites with temporary suspension of the Sites' operation, if possible, at night and minimizing the time of the Sites' inoperability, notifying the User of this, if technically possible. 

In the event of force majeure, as well as accidents or failures in the software and hardware systems of third parties cooperating with the Administrator, or actions (inactions) of third parties aimed at suspending or terminating the operation of the Sites, the operation of the Sites may be suspended without prior notice to the User. 

Neither Party shall be liable for the full or partial failure to fulfill any of its obligations if the failure is a consequence of circumstances such as flood, fire, earthquake, other natural disasters, war or military action and other circumstances of force majeure that arose after the conclusion of the Agreement and are beyond the control of the Parties. 

The Administrator shall not be liable to the User or third parties for termination of access to the Sites in the event of the User's violation of any provision of this Agreement or other document containing the terms of use of the Sites.

In the event of disputes between the User and the Administrator on issues related to the execution of the Agreement, the Parties shall take all measures to resolve them through negotiations between themselves. 

The claim procedure for dispute resolution is mandatory. 

Claims from Users regarding the Services provided shall be accepted and considered by the Administrator only in writing and in the manner prescribed by this Agreement and the current legislation of the US. 

The following claim procedure shall be applied to resolve disputes that have arisen between the User and the Administrator. 

The User who believes that his rights have been violated due to the actions of the Administrator shall send the latter a claim containing the essence of the demand, the justification for its submission, as well as all the User's data. 

The claim shall also be sent to the Administrator in writing by sending it by e-mail; Within 10 (ten) business days from the date of receipt of the claim, the Administrator shall state his position on the fundamental issues specified therein and send his response to the e-mail address specified in the User's claim. 

The Administrator shall not consider anonymous claims or claims that do not allow the User to be identified based on the data provided by him/her during registration, or claims that do not contain the data specified in this clause of the Agreement. 

To resolve technical issues in determining the User's guilt as a result of his/her illegal actions when using the Internet and the Sites, in particular, the Administrator has the right to independently involve competent organizations as experts. 

If the User's guilt is established, the latter is obliged to reimburse the costs of the examination.

The provisions of this Agreement are established, amended and cancelled by the Administrator unilaterally without prior notice. 

From the moment a new version of the Agreement is posted on the Sites, the previous version is considered to have lost its force. 

In the event of a material change in the provisions of this Agreement, the Administrator notifies the Users by posting a corresponding message on the Site. 

If the User does not agree with the terms of this Agreement, he/she must immediately stop using the Sites and also send the Site Administration a notice of termination of the processing of his/her personal data, otherwise the User's continued use of the Sites means that the User agrees with the terms of the Agreement. 

The User's reviews posted on the Sites are not confidential information and may be used by the Site Administration without restrictions.